Clear starting points
Understand the visit
before you book.
Diagnosis identifies the problem. Your repair estimate explains the proposed next step.
Local diagnostic offer
$65 trip and diagnostic fee for residences within 10 miles of Wood Dale, IL 60191. For accepted appointments outside 10 miles, the diagnostic fee is $99.00.
Outside the 10-mile area, the diagnostic fee is $99.00 for accepted appointments. We confirm your address, applicable fee, and service availability before accepting an appointment.
Applied toward your repair
Parts and repair labor are quoted separately. The diagnostic fee is not a promise of a complete repair for $65.
Preliminary discussions and final estimates
A model number, symptoms, photos, and error codes can help with a preliminary discussion. Diagnosis may be necessary to confirm the fault and repair price. Ask for the proposed work and applicable charges before authorizing a repair.
Repair warranty
Ask for the applicable warranty duration, parts and labor coverage, exclusions, and claim process in writing for your repair. Warranty terms are specific to the authorized repair.
Scheduling and special orders
Confirm appointment timing, cancellation terms, payment arrangements, and any special-order parts conditions before booking or authorizing work.
Let’s get your home back to normal
Tell us what’s going on.
Have your appliance brand, model number, and a short description of the problem ready.
Confirm your location before booking.
Service is subject to address review and appointment confirmation. Requests may be declined because of travel distance or route availability. The $99.00 fee outside 10 miles applies only to accepted appointments.